Terms of Service

By accessing or using ToolSwift services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

ToolSwift provides a B2B eCommerce platform and related services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

Our Services Include:

• B2B eCommerce platform and CMS
• Order management and fulfillment
• Customer relationship management
• Analytics and reporting
• Integration services
• Support and maintenance

You agree to use our services only for lawful purposes and in accordance with these Terms of Service.

Prohibited Activities:

• Violating any applicable laws or regulations
• Infringing on intellectual property rights
• Transmitting harmful or malicious code
• Attempting to gain unauthorized access to systems
• Interfering with or disrupting services
• Collecting user data without consent
• Engaging in fraudulent or deceptive practices

We strive to maintain high availability and performance of our services.

Service Commitments:

• Uptime: 99.9% availability target
• Support: 24/7 support availability
• Response Time: Response within defined SLA periods
• Maintenance: Scheduled maintenance windows with advance notice

Service level commitments are subject to our standard SLA terms, which may vary by service tier.

All content, features, and functionality of our services are owned by ToolSwift and are protected by international copyright, trademark, and other intellectual property laws.

• You retain ownership of your content and data
• You grant us a license to use your content to provide services
• Our trademarks and logos may not be used without permission
• You may not reverse engineer or copy our services

To the maximum extent permitted by law, ToolSwift shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

Our Liability is Limited To:

• The amount paid by you for services in the 12 months preceding the claim
• Direct damages resulting from our breach of these terms

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.

Either party may terminate these terms at any time. Upon termination, your right to use our services will immediately cease.

• You may cancel your account at any time
• We may suspend or terminate accounts that violate these terms
• Data export options are available upon termination
• Provisions that should survive termination will remain in effect

These Terms of Service shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.

Any disputes arising from these terms shall be resolved through binding arbitration or in the courts of Canada.

If you have questions about these Terms of Service, please contact us:

• Email: legal@toolswift.ca
• Support: support@toolswift.ca
• Website: toolswift.ca

Last Updated: January 2026